The Coolcaa Dual Chamber Triple Action Hand Pump Is Capable Of Inflating The Board In Approximately 5-7 Minutes When Pumping At A Quick And Steady Pace. Some Riders Have Reported As Little As 3.5 Minutes And Others Have Reported As Much As 10 Minutes. The Inflation Time Will Depend On The Pace You Keep When Pumping. The Dual-chamber Hand Pump That Comes With The Coolcaa Boards Reduces Pumping Time By At Least 100% Over Many Single Chamber Pumps.
The Coolcaa Electric ISUP Paddle Pump sold Specifically On The Coolcaa Website Is Specially Adapted To Inflate Any Coolcaa Board. It Connects To A 12v Car Plug Or Marine Battery And Inflates The Boards To 15 Psi In Approximately 10-12 Minutes.
Can I Store My Board Inflated?
Yes, You Can, However We Recommend You Store Your Board Deflated. Do Not Store The Board In Direct Sunlight Or Near A Heat Source.  Do Not Store For Extended Periods Of Time In Temperatures Above 90 Degrees.

The Recommended Pressure Is 15 Psi. Coolcaa Boards Can Hold Up To 23 Psi However You Will Not Gain Much In Terms Of Performance And Rigidity By Inflating The Board Over 15 Psi.

Most Likely Your Air Pressure Gauge Is Working. The Gauge Will Not Register Until 7-8 Psi, Which Is About 4-5 Minutes Of Pumping.

Be Sure To Read The Instructions That Come With Your Board. Attach The Air Hose To The “out” Side Of The Pump. Locate The Air Valve At The Rear Of The Board, Make Sure The Valve Pin Is In The Up Position Before Inflation. Attach The Other End Of The Hose To The High Pressure Air Valve By Inserting And Twisting The Hose Clockwise Into The Valve. Inflate The Board To 12-15 Psi. The Air Pressure Gauge Will Not Register Until You Reach 7-8 Psi. When Fully Inflated, Remove The Pump Hose, Carefully, By Twisting Counter Clockwise. Replace The Valve Cover On The Air Valve.

Make Sure Your Board Is Dry Before Deflation. You Do Not Want Any Water To Get Inside The Board. Remove The Valve Cover. Press And Hold Down The Valve Pin/button And Turn Counter-clockwise For 1/4 Of A Turn. Air Will Rush Out Loudly For A Few Seconds - Don’t Be Alarmed! Allow The Air To Escape For A Few Minutes. Roll The Board From The Nose. Continue Rolling And Use The Strap To Secure The Board Once Rolled Up. Remember To Lock The Valve In The Up Position Before Inflating!
Do Not, Under Any Circumstances, Use The Valve Wrench To Deflate Your Board.

All Of Our Inflatable Paddle Boards Ship With Dual Action Pumps - It Takes The Average Person 5 To 10 Minutes To Inflate Our Boards To 12-15 Psi.

Smaller Leaks Can Be Repaired With The Included Repair Kit. For Bigger Leaks We Recommend Taking Your Board To A Professional Boat Or Repair Shop To Repair Your Board.

Yes - Under Most Circumstances. We Don’t Recommend Going Over The Weight Limit Unless You’re An Experienced Paddler.

Yes, Please contact Us to Get A Replacement Snap-in Center Fin.

Start By Making Sure The Valve Area Is Dry So That Water Does Not Get Inside The Board. Press Down And Hold The Valve Pin Button For 2 Seconds Under The Valve Cap The Air Will Rush Out Loudly For A Few Seconds So Be Prepared! Allow The Air To Escape For A Minute Or Two. Make Sure The Air Valve Is Left Open And Start At The Nose And Roll It As Tight And Straight As Possible. Then Once You Get To The Air Valve, You Will Want To Close The Valve So That No Air Gets Back Into The Board, And The Put The Strap Around It. Sometimes It Helps To Flip The Fin Section In So That It Ends Up On The Inside Of The Roll. It Should Fit Into The Bag This Way Just Fine.

We Recommend Storing It Completely Dry, Rolled Up In The Bag, Stored In A Location Away From The Elements Such As A Garage Or Shed.

No, The Inflatable Boards Are Too Light, And The Wind Can Cause The Pvc To Be Warped. Travelling With An Inflatable Board On Top Of Your Car Will Void The Boards Warranty.

Yes! The Paddle Floats For A Good Amount Of Time For You To Find It When You Lose It But Will Eventually Fill Up With Water And Sink After A Few Minutes.

After Each Use It Is Best To Rinse Your Paddle Board Off With Fresh Water To Remove Any Dirt, Debris, Or Residue. If There Is Dirt That Cannot Be Rinsed Away A Mild Dishsoap Or Cleaner Can Be Us.

We Accept All Major Credit Cards, Paypal, And Stripe.

If you want to purchase 10 or more boards, please contact us for fleet pricing.

We have a 60 Day LOVE IT guarantee. If you buy one of our boards, and you don’t love it for any reason, you may return it for a full refund minus a 20% restocking fee.

Yes, All Coolcaa Dolphin Board Packages Come With A 3-Piece Carbon Fibe Adjustable Travel Sup Paddle. Coolcaa Mermaid Boards Come With A 3-Piece Fiberglass Adjustable Travel Sup Paddle.

Yes, All The Fins Are Included In Each Board Package And All Fins Are Fully Removable. The Package Comes With One Center Fin And Two Side Fins.

Sorry, We Are An All Online Company Which Keeps Our Direct To Consumer Model Costs Low For You! We Ship From Various Locations Across The Globe And Shipping Is Free With A 60 Day Return.

Unfortunately, The Boards Are Sold Only As Bundles And We Cannot Not Take Them Apart To Sell Only Part Of A Bundle.

Dolphin And Mermaid Boards Come With Action Mounting Points Which Are Small Screws That Allow For Accessories To Stay Mounted On Board. We Sell Accessories Such As Speakers, Cup Holders, Camera Mounts, Phone Mounts, Rod Holders And More! Check Them Out On The Gear Page.

All Orders Are Shipped Via Ups, Fedex, Or Usps. Your Order May Be Shipped In A Large Box Or Boxes Depending On Items Purchased. Generally Everything Will Arrive At The Same Time And Some Items May Be Delayed But Will Arrive Within A Few Days.

It's Our Goal To Provide You With The Best Board Buying Experience Imaginable. Part Of That Means Getting Orders Processed And Shipped Out As Quickly As Possible.once Your Order Has Been Shipped, We Cannot Change Or Cancel Any Part Of Your Order.if You Wish To Initiate A Return Once You Have Received The Item(s), You May Return And Be Refunded For The Product, Minus A 20% Restocking Fee Per Item. To File Areturn Under The 60 Day Guarantee, Please Complete The Return Form In Its Entirety.

Yes, Sups Are Rigid Enough To Enable Stability While Practicing Yoga But Also Allow Provide Just Enough Cushion To Alleviate The Pressure Points From Performing Different Positions. You Will Have An Effective And Comfortable Yoga Experience.

Yes!

We Recommend The Coolcaa Cruiser

Yes, our boards are durable for your dogs (and cats?)! Your dog’s nails will not puncture the board, but they may scratch the deck or EVA pad. Be careful when helping your dog on and off the board.

Yes, we have flown with our boards often! Always check with the airline baggage requirements before you travel with your SUP. You may want to wrap your SUP Backpack in something like secure wrap, the clear wrap you can find in most airports.

We Are Happy To Offer A Manufacturer Warranty On All Of Our Products. Please Visit Our Warranty Policy Page For Information On The Warranties.If You Have A Warranty Issue Please Take A Photo Of The Problem And Fill Out The Warranty Claim Form. We Will Review The Claim And Get This Resolved For You Rightaway.

The wrench included in the repair kit should ONLY be used for leaking valves. Should you hear air escaping around the edge of the valve, please ONLY use the wrench to tighten by turning clockwise. The wrench should never be used to deflate your board. Improper use of this tool will void the board warranty.

1、out a piece of the patch just big enough to cover the hole.
2、Clean the patch and board (area that will get glue) with an alcohol wipe - allow it to dry.
3、Apply glue to each side (patch and board) and let the glue sit for a minute to get tacky.
4、Place patch on board over hole and clamp it down (bar clamps or hand clamps work best) for about 12 hours. You can also use a heavy weight (> 10 kg) if you do not have clamps. That should do it. If your patch is too big, you will have to do little sections at a time (whatever you can compress with weight/clamps), that is why you don't want to use the full patch that comes in the repair kit.
5、As always, if you need further assistance, please contact us.

Although our boards are made from 3-layer PVC material, it is possible a sharp object can damage your board at high speed. Our boards are made to withstand most light impacts with rocks, logs, etc.