Shipping Transit Times
In Most Cases, Your Order Will Ship Within 1 Business Day. Express Delivery Orders Will Ship Same Day If Ordered Before 1pm Pst. Delivery Times Range From 1 To 5 Business Days Within The Continental Us.
Shipping Rates
US:
All Of Our sups Include Free Shipping In The Continental Us. In Addition,
Other
Order value less than $50, charge $ 6.99
All Orders Over $50.00 Ship For Free.
Canada:
All Of Our sups Include Free Shipping In The Continental Us. In Addition,
Other
Order value less than $99.99, charge $ 9.99
All Orders Over $99.99 Ship For Free.
International Shipping
Yes, We Now Ship Internationally! your Rates Will Be Calculated On Checkout. Taxes And Duties Are Subject To Your Home Country's Regulations: coolcaa Is Not Responsible To Paying Any Applicable Duty Rates.
Our Transit Times For International Shipments Are Generally 5 To 12 Business Days.
Shipping Transit Times
We Do Our Best To Get All Orders Out Within 1-2 Business Days From Our Warehouse. Transit Times Are Listed Below And Are Estimated On business Days. We Offer Free Standard Shipping To Continental U.s.
Order Shipment Notification & Tracking
As Soon As Your Order Has Been Shipped, You Will Receive An Email Notifying You That Your Package Is In Transit. Your Shipping Confirmation Email Will Include A Tracking Number To Track Your Item(s) With The Applicable Carrier.
Shipping Changes
No Charge for Changing The Address Before We Provide You The Tracking Number.
$20 will Be Charged When The In-transit Logistics Information Shows That The Change Is Successful On Fedex.
$50 will Be Charged If The Package Has Already Been Delivered To The Original Address Successfully.
Shipping Damage
All Of Our Products Are Carefully Packaged And Shipped. We Do Everything We Can To Ensure Your Order Will Arrive In Perfect Condition. In Rare Occasions, Outside Of Our Control, An Item May Show Up With Damage Incurred While In Transit. if Damage Occurs Due To Shipping, Please Contact Support@coolcaasports.com And Provide Us With Photos Or Videos Proof.
Visible Damage Upon Delivery
Please Inspect The Box And Contents For Any Visible Signs Of Damage Before Signing And Accepting The Shipment. If You Find Any Damage To The Package Or Its Contents, Please Refuse The Shipment. You Can Do This By Telling The Shipper You Are "refusing Due To Damage."
Damage After Accepting Shipment
If You Have Signed Or Accepted The Shipment, And Then Notice Damage To Your Product, You Have three Business Days From The Date Of Delivery To File A Claim. Claims Filed Outside Of This Window May Result In The Customer Being Responsible For Shipping Charges. To File A Shipping Damage Claim, contact Us.
